The young kid who works the night shift where I get my 430 coffee each morning asked about my name badge: “So what exactly do you do every day?” I replied “In a nutshell, we keep people housed and fed with the lights on.” He said it sounded like a cool job. Not to miss the teaching moment, I asked in return, “So what exactly is it you do every day?” Puzzled at my question, he paused, then replied “Well, I serve coffee, snacks and things people need to get through the day and I try to keep people happy.” As I walked out, we both smiled as he realized, probably for the first time ever, that we are essentially in the same business.
I hope he never looks at his job the same way again.